Products
What`s ‘Vintage’ and what is ‘Never Used’?
The word ‘Vintage’ is used to name products which are older than 20 years, these are now product from the ‘80s and older. Vintage doesn`t mean that an item is secondhand, but older than 20 years and in good condition. A Vintage product looks as if it is new. This is because of the high quality of products from these days. Also we only select the items that are in good condition. Under ‘Never Used’, we sell new Vintage Products as well as newly made clothes. These clothes are inspired on Vintage clothing and produced on small scale with high quality.
When are new items added to the website?
We add new items to our website several times a week. So checking the site on a regular basis is certainly worth it. On our homepage you`ll find the last three items added in the online store. If you want to be kept informed on the latest updates, check your regular e-mail for our newsletter. Our newsletter includes the latest updates as well as promotions etc.
Can you keep me informed on the latest updates, news and actions?
Yes, we can. Our NEWSLETTER will keep you informed of all our latest updates, news, actions and more. You’ll receive our newsletter by e-mail. You’ll receive this newsletter automatically if you have a Sussies-account. If you don`t want to receive the newsletter anymore, you can exit yourself from this feature.
How is the condition of the products at Sussies Vintage?
At Sussies Vintage we only select Vintage items which are in good condition, so without damage and/ or stains. However, sometimes an item is so old (e.g. from the 30`s) that it has some wear or is missing a button. Should this be the case for an item, then we indicate this in the description and make a picture of the damage.
There is no `sold` logo on the item ordered by me, did something go wrong?
When a product is ordered the `sold` logo is automatically placed on the item. This doesn’t happen when we have multiple products in stock of the product ordered by you. This may be the case with Never Used pieces, we report this in the description. If you still doubt whether the item ordered by you is actually reserved for you, e-mail us at: sussiesvintage@hotmail.com
Vintage sizes are often small, how do I know something will fit?
It is true that both Vintage shoes/ boots and clothing are often slightly smaller than new clothes or shoes. To ensure that you won`t buy an item that is too small, we measure everything as extended as possible. In the Webshop under the heading sizes, you can find information about how we measure everything. All sizes are mentioned in the sales window of each product. If you already have experience with previously purchased Vintage, use these items for the right size. We measure the height and width of bags. But al this information can be found in the Webshop under Sizes.
Order, pay and return
I would like to buy an item, how does it work?
If you find an item you`d like to purchase, press on the shopping cart symbol in the selling frame. Your item then will be added to your shopping cart. To see an overview of selected items in your shopping cart, you`ve to press the shopping cart button in the upper right corner. Here you`ll find an overview of selected items, shipping costs and the possibility to purchase the selected items. Also you can delete selected items here or choose to go on shopping. If you choose to purchase, you need to login (if you are not logged in yet), if you`re not registered, you can do this on this page too. After that, you’ll need to fill in your data, and to finish the purchase you need to pay by Ideal, Paypal or by bank transfer.
When will I receive my purchase?
We pack and ship items after we received the payment on our bank account. Payments done during weekdays ( monday-friday) before 15.00 hours, are send on the same day.
How long a shipping will take, depends on the way you paid.
For Holland
iDeal: max 3 days
Paypal: max 3 days
Bank transfer: depends on when the payment is received on our bank account.
Sussies.
Oudewater
ING: 65.59.56.999
IBAN: NL75INGB0655956999
BIC:
INGBNL2A
How can I pay on your site?
iDeal: This is the most simple way, you need to have a Dutch bank account and access to internet banking. Next to its simplicity, Ideal is free and safe. If you pay with Ideal, you will be linked to your own bank and here you can pay in the way you’re used to. Also we will receive the payment directly on our bank account, which makes this the quickest way to get your purchase shipped in your direction.
Paypal: For Paypal you need to have a Paypal account. Making one is simple and fast. To pay with this account, you need to transfer money from your bank account to your Paypal account.
Bank Transfer: You can also pay for your purchase by transferring money from your bank account to our bank account. If you do you’ll need to transfer the purchase amount and the shipping costs to us mentioning the invoice number of your purchase. We need to receive this amount within 5 days (customers from outside the Netherlands within 7 days) on our bank account. Otherwise the contract will be terminated by Sussies.
Sussies.
Oudewater
ING: 65.59.56.999
IBAN: NL75INGB0655956999
BIC: INGBNL2A
I would like to exchange or return my purchase, is this possible?
Yes it is. We try to make an item fit to what you expect by making the item description as complete as possible. Off course it can happen that it isn’t in reality. If you want to exchange/return, let us know directly, after receiving your purchase, by e-mail (sussiesvintage@hotmail.com). The purchase needs to be returned at Sussies in the same condition within 4 days after receiving it. This period only includes Dutch purchases. After receiving the purchase, Sussies will send you a conformation e-mail.
After Sussies received the purchase in good condition, we will transfer the purchase amount, excluding shipping costs, within 7 days to your bank account.
It`s also possible to exchange/return your purchase in our stores in Antwerp and Utrecht, in that case you`ll receive a coupon which is valid for one year and only exchangeable in the stores.
Returns to Holland:
Sussies
Postbus 1194
3430 BD Nieuwegein
Netherlands
Returns to Belgium:
Sussies
Lange Scholiersstraat 26
2060 Antwerpen
I have ordered something, what are the shipping costs?
We ship all our goods with TNT. Therefore the shipping costs to Holland and Belgium are the same.
For small items, like sunglasses or shawls we will send in envelops (max 3 items), we will charge €2,25
Other items (except furniture) will be send by parcel post for € 6,20
For information about transportation of furniture, you can contact us by email: sussiesvintage@hotmail.com
Rest of Europe €11,-
Enjoy your vintage shopping at www.sussiesvintage.nl